Question 1

How do I order?

Accepted Answer

Open the product page and tap Order on WhatsApp, or call 0761 580176. We confirm the item, the final price and the delivery time before you pay anything.

Question 2

Why do some items say 'Price on request'?

Accepted Answer

Those items are priced by size, fabric, quantity or the measurements of your space, curtains, blinds and wall-to-wall flooring for example. Send us the details and we quote you.

Question 3

Do you deliver outside Kampala?

Accepted Answer

Yes. We deliver across Uganda. Delivery is quoted per order based on the destination and the size of the load.

Question 4

How long does delivery take?

Accepted Answer

We prepare your order in 1-3 working days and deliver in 1-7 working days depending on your district. Delivery is free within Kampala on orders above UGX 5,000,000; elsewhere it is quoted per order.

Question 5

Can I cancel or return an order?

Accepted Answer

Standard catalogue items can be cancelled any time before dispatch. Custom-made, cut-to-size and fitted items cannot be returned once production has started. Faulty or incorrectly supplied goods are put right at our cost.

Question 6

Do you assemble and install?

Accepted Answer

Yes. Our team assembles beds, wardrobes, desks and shelving, and installs curtains, blinds, carpet tiles and wall-to-wall carpet.

Question 7

Can you build something that is not in the catalogue?

Accepted Answer

Yes. Send the measurements, a photo or a sketch and your preferred fabric or finish, and we quote the custom build with a timeline.

Question 8

Can I see the furniture before buying?

Accepted Answer

Yes, viewings are by appointment so the pieces you want to see are ready. Use the Book a Visit page to arrange one.

Question 9

Do you supply offices and projects in bulk?

Accepted Answer

Yes. Send the quantities and specifications and we quote the full list, including delivery and installation.

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